Management of Sidmouth Residential Nursing Home
Mrs Julie Casely has worked closely with Mrs Bevan since 2001 and trained alongside her. Sharing a passion to improve services for the elderly, she accepted the post of General Manager of Sidmouth Nursing Home in November 2006, when it was purchased by Mrs Bevan.
Mrs Casely has a background in Management. She started her career working for The Department of Health and Social Security in 1980 and has held a number of roles in the Civil Service that have involved working closely with the general public. She believes that the provision of excellent Care can only be delivered when a whole team share a common belief that people should be treated with the utmost dignity and respect.
Mrs Casely has devoted the last twelve years working hard towards improving elderly care provision. She has a hands on approach and has been responsible for developing and nurturing the caring skills of her exceptional team.
Mrs Casely obtained the Registered Managers award in 2008 and has also devoted time to raising funds for the National Society for Prevention of Cruelty to Children.
Consultations With Residents
The Manager undertakes constant quality assurance exercises by primarily speaking with our residents who and can state their individual preferences on daily living and have a direct influence over the daily menu. Family members and close friends are also consulted for their valuable views/input.
Care Plan Reviews
Care plans are reviewed on an ongoing basis and at least once a month. These are done in consultation with the resident and relatives who are given access to the plan at all times.
If a resident or relative wishes to make a formal complaint, the complaint is taken seriously and dealt with in accordance with The essential standards. The Management work closely with our residents to ensure that there should be no need to complain as we endeavour to meet all needs.